Terms and Conditions

Introduction

Welcome to Rudolph Diesel Interiors Cape Town (PTY) Ltd, an e-commerce website operated in South Africa. By accessing and using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

General

1. Acceptance of Terms: By using this website, you agree to these terms and conditions. If you do not agree, please refrain from using our site.

2. Modification of Terms: We reserve the right to modify these terms at any time. Your continued use of the site following any changes indicates your acceptance of the new terms.

Orders

1. Placing an Order: When you place an order on our website, you agree to purchase the products in accordance with these terms and conditions.

2. Order Confirmation: Upon receiving your order, we will send you an email confirmation. This email does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right to accept or decline your order for any reason.

Pricing and Payment

1. Pricing: All prices are listed in South African Rand (ZAR) . We reserve the right to change prices without notice.

2. Payment Methods: We accept various payment methods including credit/debit cards, EFT, and other payment gateways as indicated on our site. Payment must be made in full before dispatching your order.

Shipping and Delivery

1. Shipping Policy: We deliver products within South Africa and internationally. Shipping costs and delivery times will vary depending on your location and the product purchased.

2. Delivery Times: We aim to process and dispatch orders within 3 business days. Delivery times may vary and are subject to availability and the delivery location.

3. International Shipping: Customers are responsible for any customs duties, taxes, or fees incurred during international shipping.

Returns and Refunds

1. Return Policy: Returns are only accepted for faulty or damaged products and are subject to prior authorization. Any return must be initiated within 7 days of receiving the goods.

2. No Refunds for Change of Mind: We do not offer refunds for change of mind. Please choose your items carefully and consider measurements and dimensions before purchasing.

3. Exchanges: In certain circumstances, we may authorize an exchange. Additional transport fees will apply for exchanged products.

4. Sale Items: Sale items are not covered by our returns and exchange policy.

Product Information

1. Accuracy: We strive to ensure that product descriptions and images are accurate. However, we do not warrant that the product descriptions or other content on this site are complete, reliable, current, or error-free.

2. Variations: Our products are handmade, and natural variations in color and texture may occur. Each piece is unique and may differ slightly from the images shown on our website.

Privacy Policy

1. Personal Information: By using our website, you agree to the collection and use of your personal information as described in our Privacy Policy.

2. Data Protection: We are committed to protecting your privacy and ensuring that your personal information is secure.

Limitation of Liability

1. No Liability for Indirect Damages: Rudolph Diesel Interiors Cape Town (PTY) Ltd will not be liable for any indirect, incidental, or consequential damages arising out of the use of or inability to use our website or products.

2. Maximum Liability: Our maximum liability to you in respect of any purchase will be the amount you paid for the products.

Governing Law

These terms and conditions are governed by the laws of South Africa. Any disputes arising from or related to the use of this website will be subject to the exclusive jurisdiction of the courts of South Africa.